Basic License Troubleshooting¶
Errors Running Vericut¶
“Error No License Server Found”
Cause 1 - The license server is not running.
Solution 1 – Start the license server utility. Make sure the license server is installed.
📝 NOTE: loading or stopping/starting the license server requires administrative privileges.
Cause 2 — The server name is incorrect.
Solution 2 — Go to Start menu > Vericut program group > License administration, run the “Specify License Server Computer” utility. This will allow you to edit the LSHOST variable with the correct server name or IP address.
“License server found but invalid version number”
Cause — License file is out of date.
Solution — Download the latest license version.
Check the lservops environment variable to be sure that it points to the correct location for the most recent license file. Either edit the LSERVOPS variable or move the license file to the correct location.
📝 NOTE: editing the LSERVOPS variable requires administrative privileges.
“Unable To Access Shared Library”
Cause — Missing the Microsoft redistributables.
Solution — run the vcredist_* executables from the redist folder of your Vericut installation or from the redistributables folder of your Vericut Installation folder.
📝 NOTE: running these files requires administrative privileges.
“Error Loading ACIS Libraries”
Cause — Missing the Microsoft redistributables.
Solution — run the vcredist_* executables from the redist folder of your Vericut installation or from the redistributables folder of your Vericut Installation folder.
📝 NOTE: running these files requires administrative privileges.
“License server found but features not present”
Cause — Firewall or anti-virus is blocking communication between the license server and the client running Vericut.
Solution — Open up the firewall / anti-virus utility and add exceptions for port 5093 as well as lservnt.exe.
Errors Installing the Sentinel License Server¶
“Cannot Communicate with License server”
Cause — Missing the Microsoft redistributables.
Solution — run the vcredist_* executables from the redist folder of your Vericut installation or from the redistributables folder of your Vericut Installation folder.
📝 NOTE: running these files requires administrative privileges.
“Sentinel RMS Development Kit: Error[150] The specified lock code is invalid"
Cause — MAC address in license file does not match MAC address on the server
Solution — Move the license server to the correct computer or request a new license file with the correct MAC address. To request a new license file you must fill out a license transfer request online at:
https://vericut.com/transfer-request
Error license file cgtech.lf does not exist
Cause — The update batch file cannot locate the cgtech.lf license file.
Solution — Make sure the cgtech.lf was created in the license folder of your Vericut installation. Ensure that you have write permissions for this folder.